Taxi Map FAQ

Introduction

TaxiMap is an online taxi price calculator. The TaxiMap website plugin provides cab fare price estimates and taxi booking services. This page answers frequently asked questions about the service and explains some of its features.

Please click a taxi question on the right:

What is TaxiMap

TaxiMap is a hosted online service (SaaS - Software as a Service) designed to allow taxi companies to offer online fare price estimate and booking of taxi journeys via their own existing website.

The taxi fare price calculator system is very easy to install and provides a number of customisable options including:

  • SMS Text Notifications of taxi bookings and confirmations
  • Zones define regions where prices can increase or decrease.
  • Peak hours can be defined where prices change.
  • Your site will be listed in our directory.
  • Price increases for different vehicles.
  • Airport taxi meet and greet pricing.

And more....

Next Question: How does TaxiMap work?

How does TaxiMap work?

First, TaxiMap stores information used to calculate taxi fares in a database. This information is entered by cab companies via the member's area. In order to access the member's area taxi companies must register and be approved. A username and password will be generated and sent via email.

TaxiMap then uses this data in conjunction with Google Maps to calculate a fare for a journey specified by a user. The user is then able to call the cab company to book a taxi or use the online taxi booking system.

TaxiMap will usually be integrated with the minicab company's website. This is very straight-forward requiring only a single line of code to be added.

Next Question: Who is TaxiMap for?

Who is TaxiMap for?

TaxiMap is for any taxi, minicab, chauffeur, courier or coach company that wants to increase its business, calculate taxi fare prices online and/or take online taxi bookings from customers.

Next Question: How much does it cost?

How much does it cost?

TaxiMap is currently a free service whilst in testing.

Obviously we will eventually have to make a charge for the service to cover development costs and ongoing service & support, but we also want to provide an affordable means of paying for it. We'd be interested in your views over at the TaxiMap Forum or just contact us directly with your thoughts.

Next Question: Do I need a website?

Do I need a website?

As a taxi company wishing to make use of TaxiMap having a website is not essential, but the advantages TaxiMap can provide to cab firms will be severely limited if there is not a website on which to publish the system.

Your listing will be included in our taxi cab directory: find a taxi which will provide some access to your booking system.

Register your .com for as little as £8.49 per year...
If you haven't registered your own website address (domain name) or you need to build your own taxi website please visit our domain registration and hosting partner site.

Next Question: How do I book a taxi?

How do I book a taxi?

The TaxiMap system will be available from a link on your favourite cab company's website or via our directory: find a taxi.

From there you need to enter or select pick up points, any stops, and a final destination for your journey. This can be acheived using a number of methods:

  • Enter a postcode
  • Double click the map at the point
  • Drag a point to a more accurate location
  • Enter a street address
  • Enter a landmark or placename
  • Select an airport

Once all stops are entered click 'Calculate Price' to display the estimates for your taxi ride. Prices are displayed for standard saloon (for up to 4 passenger) and MPV (for up to 6 passengers or large or heavy luggage).

A BOOK button is available beneath each price. Clicking it will launch the booking form. The booking form will note details of each stop, the route and the taxi fare price estimate calculated. The rest of the booking form should then be completed and submitted.

Once submitted, the cab firm will either telephone, text or email (depending on your preference) to confirm the booking or offer an alternative.

Next Question: Are quoted taxi fares accurate?

Are quoted taxi fares accurate?

Fare prices quoted are estimates based on your input. Any taxi journey price is not expected to fall outside of the estimate by +/- 10%. Please read our user terms.

Next Question: Can I cancel a cab booking?

Can I cancel a cab booking?

Please contact the cab company with which you booked your taxi directly. Contact details for the cab comapny will have been included in your confirmation email.

Next Question: Which areas are covered?

Which areas are covered?

TaxiMap aims to cover the whole of the United Kingdom with Taxi Booking services.